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7 Jul

mikala
Garden Advice

Houseplant Care

Monthly Gardening Advice – June

Tea for two and two for tea! Come and enjoy a traditional Afternoon Tea served in the comfort of either Little Beans Coffee Shop or in the main dining area of the restaurant, whichever you prefer.

Find out more

Happy Customers

‘Your Customer Service Has Ensured I Will Be A Returning Customer’

You are not my closest store but the pictures on your website looked good, so I thought I would give you a try. I am new to gardening as we only bought our first house in Eaton Bray last year. I came with a list and a rough idea of what I wanted to plant.

Anne

Customer

‘He’s a real sweetie and a credit to the centre’

Just wanted to say a massive thank you to Don for all his help today. I am a novice gardener and he took the time to help me pick out a trellis and suitable plants. He’s a real sweetie and a credit to the centre.

Cathryn T

Customer

‘I would just like to say thank you so much, you made her day!’

I brought my elderly friend in to your restaurant for a birthday treat (she’s 91). We happened to mention it was her birthday to one of your staff members. They went away and returned a few minutes later with some more staff members and surprised her with a balloon, a crown, a glass of bubbly and sang happy birthday!

Maureen D

Customer

‘We were treated with kindness and care and nothing was too much trouble’

My sister and I brought our mum to Poplars for many years, we shopped for our gardens and for gifts and always enjoyed a treat in Poplars Pantry during our trips. It therefore seemed very fitting to have an Afternoon Tea in Poplars Pantry …

Christine and Marilyn

Customers

‘Both happy & very helpful – it was a lovely service’

We received our delivery from yourselves this morning and I wanted to say a huge thank you to the 2 men who made the delivery. They were both happy and so very helpful – it was lovely service.

So please pass on our thanks to them both and to yourselves for a brilliant service.

Tanya & Andrew P

Customers

‘It’s so refreshing to see a company that has such great customer service as well as happy staff’

My girlfriend and I visited your store to buy a few a bits and have a bite to eat. Before I carry on I will explain that my girlfriend recently hurt her ankle and was unable to walk unaided when we visited your store.

Aaron P

Customer

‘You Should Be Very Proud Of Him As Today He Was The Face Of Poplars!’

Today I received, in all honesty, the best customer service a customer could ask for. Being a Marketing Developer, I carry out mystery shops on a daily basis so I completely understand how important it is for outstanding customer service to be shown.