Facilities

Facilities & Services

FREE Car Park

Our 300 space car park is free for our customers to use.  There are wider spaces dedicated for parent & child parking and located nearer the entrance, we have more accessible spaces for less mobile customers.

 

Wheelchair Use & Accessibility

Wheelchairs are available for our customers to use.  These are available on a first come first served basis and therefore cannot be booked. To avoid disappointment, we suggest that where possible, wheelchair owners should bring their own.

Our centre is fully wheelchair accessible throughout with wide aisles and a ramp for access to our lower seasonal building. We have special trolley attachments, designed to fit most standard wheelchairs. Please ask a member of our team if you need any assistance with fitting these attachments.

 

Toilets & Baby Change

Our toilet facilities are located next to our restaurant.  There is a baby change room which is large enough for parents and small children.  We have complimentary nappies, wipes and nappy bags available should you need them.  Please ask at the Information Desk if you require any of these.

As well as the above, we have a spacious toilet for customers who require a more accessible facility. To keep this facility clean and in constant working order for those customers who need the additional space, we have installed a coded key pad. The present code is C2244. This code can also be obtained from our Information Desk or by scanning the QR code displayed on the door of the facility.

 

Carry To Car Service

We are always readily available to assist you in getting your purchases safely to your car. Please ask a member of staff should you need any help. Likewise, if you need help carrying your intended purchases to the tills in the garden centre or carrying your tray to your table in the restaurant, our friendly staff are only too happy to help.

 

Dogs

We warmly welcome dogs into the Garden Centre but must stress that the owners are completely responsible for them whilst here. We expect most dog owners will be fully equipped with everything they need for their dog but we know that accidents happen so please ask if you need any cleaning products or poop bags as we have these available.

Customers with dogs are not allowed to sit and dine inside the restaurant but we have ‘The Dog House’ which is a garden building situated in our outdoor seating area where owners and their dogs can sit and enjoy something delicious from the restaurant (customers are permitted to walk through the restaurant with their dogs to access The Dog House).

During spells of warmer weather dogs and their owners are also very welcome to sit and dine in our outdoor seating area.

 

Carrier Bag Charge

There is now a 10p bag charge. Our carrier bags are bio-degradable so are kind to the environment.

 

Children’s Outdoor Activity Area

Our brightly coloured outdoor children’s activity area is designed with pre-school age children in mind.  It is the perfect place for mums, dads, nans & granddads to sit and relax whilst the little ones play in the giant sand pit, have a noughts & crosses battle or see who can score the highest in a game of bean bag toss.  There is also a large chalk board for budding artists to practice their next masterpiece. Plenty of seating in the form of wooden picnic benches and tables and comfy Arondeck chairs is available and there are also cushions & picnic blankets available for customers to use. And because of our wonderfully unpredictable British weather, we have bottles of sun cream available for sale should you get caught out! https://poplars.co.uk/little-poplars-outdoor-area/

 

Delivery Service

Poplars offers a local delivery service within 10 miles of Toddington or further by arrangement. There is a charge per delivery but once you have paid this you can put what you want onto the van (Subject to space and weight).

To ensure the safety of our drivers, all deliveries must be paid for prior to delivery.

We do not have a specific day for a set area; we try to be as flexible as possible and fit in with our customer needs

 

Plant & Gardening Advice

Whether you are new to gardening or a green-fingered fanatic, we have our horticultural experts on hand to give you all the help, advice & information you may need. So whether you need to know what to plant where or where to plant what, from larger garden projects to small outside spaces, our helpful and friendly staff are always happy to help.

 

COVID-19 Risk Assessment

https://poplars.co.uk/wp-content/uploads/2020/12/Covid-19-assessment-of-risk-and-preventative-measures.pdf