‘Your staff are a credit to you’
The ladies in the Xmas area are just lovely, particularly one blonde lady – I didn’t get her name but she might remember clarifying the colour of candles for my older friend. The gentleman on the till was also so kind and helpful.
Gina – Customer
‘She made the whole process so easy & enjoyable’
We have spent the last two days making a decision on garden furniture and was helped by Tracey on both days. So helpful and kind and really knew her stuff. In fact, all the staff in the garden furniture department were lovely.
‘You all went above and beyond to help us’
We just wanted to say a huge thank you to the Managers, staff and the delivery men who helped source our patio slabs. The chaps who delivered them carried 58 slabs, two at a time between them into our back garden. You also stored our new garden furniture until the patio was finished. Thanks again, amazing as always.
Judi & Simon – Customers
‘We were treated with kindness and care and nothing was too much trouble’
My sister and I brought our mum to Poplars for many years, we shopped for our gardens and for gifts and always enjoyed a treat in Poplars Pantry during our trips. It therefore seemed very fitting to have an Afternoon Tea in Poplars Pantry following mum’s funeral when she recently passed away. Ali and her wonderful team could not have been more attentive. The food was delicious and the service exceptional. We were treated with kindness and care and nothing was too much trouble. The ‘left overs’ were even packed onto trays for us to take to the Care Home for mum’s friends. Thank you so much, it was all perfect and just as mum would have wanted.
Christine and Marilyn – Customers
‘Both happy & very helpful – it was a lovely service’
We received our delivery from yourselves this morning and I wanted to say a huge thank you to the 2 men who made the delivery. They were both happy and so very helpful – it was lovely service.
So please pass on our thanks to them both and to yourselves for a brilliant service.
Tanya & Andrew P – Customers
‘It’s so refreshing to see a company that has such great customer service as well as happy staff’
My girlfriend and I visited your store to buy a few a bits and have a bite to eat. Before I carry on I will explain that my girlfriend recently hurt her ankle and was unable to walk unaided when we visited your store.
When we visited I was really taken back by how extremely helpfully the staff were. From when we asked the manager to show us how to connect the shopping trolley to my girlfriend’s wheelchair to the staff in the restaurant who helped my girlfriend put her meal together at the carvery and even carried it over to her table. Special praise to the young lad who brought out stuff out to my car. It’s so refreshing to see a company that has such great customer service as well as happy staff. Many thanks for making our visit an enjoyable one.
Aaron P – Customer